As
a rebiller of toll free service, TelCan will assign you a block
of pre-activated toll-free numbers (TFN) to sell. You can either
assign a number from a pool or use our online vanity search tool.
TelCan’s toll-free product come with
enhanced features such as follow-me, international forwarding, online
call details, voice mail, and intelligent routing.
Agent Setup
Group your client accounts under different agents. Provide your
agents with commission rates and login access to manage their own
end-users. Your agents will be able to access a neutral site and
will only get to manage their own clients. By outsourcing the sales
and provisioning to your agents, you will save time and money.
Product Management
A product ID is a combination of billing parameters such as connection
fee, billing interval, rate table, monthly fee, and agent commission.
Grouping parameters into a product is very convenient when assigning
pricing models to agents.
Rate Management
Easily create multiple retail-rate tables that fit your markets.
You can upload rates from a spreadsheet, mark-up from the wholesale
prices, change country rates.
End-User Login Access
Create login access for your clients though a private-label secure
site. The login site allows your users to view their statements,
change profile, view call details, order new lines, and submit service
complaints.
Running Invoices
Running client invoices takes just a few minutes. You simply need
to establish your billing period and in a few minutes your client
invoices will be posted online where clients can then view them.
Similarly you can download a compressed file with all invoices in
text format for easy printing and distribution.
Billing Platform
With our billing platform, you can view and download Call Detail
Records (CDRs) in almost real time. It takes just a few seconds
for a call to be posted online. TelCan also offers a unique system
to search for calls, which can help you resolve disputes more efficiently
and with less hassle.
Your posted CDRs provide all the details you
need: when a call was made, wholesale charges, and end-user charges.
Reporting Tools
These are some of the reports you can run:
- Usage/profit reports on any period of your choice: daily, weekly
monthly, or you can simply choose your start and end dates.
- Reports on cards being issued, cards expired, card usage, and
more.
- By card group, client, agent, or distribution level.
- Standard Call Detail reports where you can specify a number of
filtering parameters.
If you need any other custom report to be programmed in the system,
please contact your account manager.
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